Advice On Billing

Stay Organized

It is helpful to create folders labeled "physician bills," "hospital bills" and "anesthesia bills" to help match them with the explanation of benefits, a document the insurance company will send. If you have more than one person in the household who is served by Ball Memorial Hospital, it might be helpful to sort the bills by person and date of service.

Stay Informed

Review your bills carefully, call the number on the statement if you have any questions and know as much about your insurance plan benefits as possible.

Calling Financial Services

If you have to call about your bill, it will be helpful if you wait until you have received the explanation of benefits. When calling, please have the account number ready and make written notes about phone calls and conversations regarding billing issues. In your notes, be sure you include the date of the conversation, who you spoke with, the outcomes and any follow-up information they gave you.

Ball Memorial Hospital Patient Financial Services

2401 University Ave.

Muncie, IN 47303

(765) 747-3068